Terms of purchase and fees
Prices on Phadebas.com may be changed without notice due to circumstances outside our control, such as currency fluctuations, changes in taxes or custom fees etc. All prices on the web site are shown with the statutory Swedish sales tax of 25% if you reside in Sweden. We make reservations about any printing errors and unreasonable price errors. We only enter agreements with registered companies represented by adults 18 years or older.
Purchase agreement with terms listed below is concluded with Phadebas AB (Swedish company registration # 559136-9847). Hereby called Phadebas.com
Methods of payment
With Phadebas.com you have two methods of payment to choose from. Debit and Credit card payment (secure payments via DIBS) and Invoice Payment. Invoice payment requires pre-approval.
Card payments via Stripe
Payment is easy and secure with Stripe. Sgtripe work with VISA, MasterCard, American Express and most other major credit and debit cards. Stripe are PCI certified and has a high security. All internet traffic is encrypted with high-end SSL and all card transactions are based on the bank’s 3D-secure technology.
Freight
We primarily use FedEx as our transportation partner across the world. Shipping cost depends on destination and is detailed and/or selectable at checkout. For further information on shipping cost, handling and insurance, please read the Shipping information.
Customer service
For any inquiries you may contact Phadebas Customer Service either by email (info@phadebas.com) or by phone. To find the relevant phone number for your region, please see the Contact page.
Reclaims and complaints
In case you wish to reclaim or complain regarding a used product you should contact Cusomer Service (info@phadebas.com) for further assistance. In the rare case that a package is damaged or destroyed at the time of arrival to you, this should be registered immediately at the pick up point or to the courier delivering the package. If the content is damaged we ask you kindly to contact Customer Service (info@phadebas.com). You should notify us on any issues within reasonable time.
Risk of transport and insurance
In case of a return, exchange or complaint the customer if liable of any transportation damages. Remember to always keep your receipts or any copies of communications until the return or exchange is final. All shipments going out from us to you, the customer, are our responsibility and any risk is covered by us.
Personal data
At the time of account registration and/or order placement you approve to the storage of your personal information in our systems in order to be able to handle, complete and supply the items and orders you place. For further information regarding our Privacy and cookie policy, please refer to our privacy statement on the page Privacy policy.